Telehealth Services

Connecting Minds, Transforming Lives

At Immersive Psychology Group, we prioritise your mental health and are committed to providing accessible and effective psychological support through our telehealth services. Our experienced and compassionate psychologists are here to help you navigate life's challenges from the comfort and convenience of your own space.

Why Telehealth Psychology?

Convenient and Flexible
Life is busy, and finding time for mental health shouldn't be a struggle. Our telehealth services at Immersive Psychology Group allow you to schedule sessions at times that work best for you, without the need to commute.

Comfortable and Confidential
Create a safe and confidential space for your therapy sessions in the comfort of your own home. Telehealth eliminates the need to travel, ensuring your privacy and comfort throughout the therapeutic process.

Accessible Care for Everyone & Medicare Rebates Available
Geography should never be a barrier to mental health support. Our telehealth services break down geographical boundaries, making quality psychological care accessible to individuals wherever they may be.
Medicare now provide rebates for phone sessions, as well as for video sessions.

After Hours Available
Telehealth sessions at Immersive are offered Australia wide, and internationally, and we offer after hour appointments and weekend availability.

Dedicated Telehealth Psychologists
Louise Green, and Tess Jennings are dedicated Telehealth Psychologist at Immersive Psychology Group. Check out their bios and intro videos to get a sense of what a session would be like with them. Alternatively, you can book in a free 15-minute intro with them to get to know them better (email us at ad***@im**********************.com ).

Our Telehealth Services

Individual Counselling
Our experienced psychologists, offer one-on-one counselling sessions after hours to help accommodate your busy lifestyle or remote locality. They aim to help you navigate personal challenges, improve your mental well-being, and develop coping strategies for a healthier life.

How It Works

Schedule an Appointment: Contact us to schedule a telehealth appointment at a time that suits your schedule. You can do this by Submitting an inquiry form, and reception will contact you via email with next steps, practitioner recommendations, and appointment options. If you’re ready to book your first appointment, simply hit the “New Appointment” button on our Contact Page.
Once you’re booked in, you will be sent an email with the link and steps to connect to your session. Save your telehealth link (it is the same one each time).
Otherwise, you can simply join or save this link here:
Join Call Now
Joining the call is easy, simply follow the instructions below;
Or Download the information sheet here.
Secure Virtual Sessions: We use encrypted and secure platforms to ensure the confidentiality of your sessions.
Begin Your Healing Journey: Connect with our skilled psychologists from the comfort of your own space and start your journey towards improved mental well-being.

Call us - 0400 428 593

How best to prepare?

Find a comfortable place to sit with good lighting so your psychologist can see you clearly. Your psychologist will do the same – please let them know if there is any difficulty in hearing or seeing them.
Ensure you have a private (both visual and auditory), quiet place for your session.
Ensure your device is adequately charged or able to be plugged in if need be.
Ensure your phone is on silent and adequately charged (or able to be plugged in) where you’re sitting. It may be needed as part of a backup plan if the connection breaks.
Minimise the image of yourself, or move it off to the side, so that it’s not a distraction.
Ensure anticipated distractions (children, pets etc) are managed so they won’t disrupt you.
Have a glass of water (or a cuppa), some tissues and a blanket on hand to help you feel comfortable.
If there are any problems with the connection, your psychologist will attempt to open the meeting for a few minutes. After a few minutes, click the telehealth link again to re-join the meeting. If you cannot connect again, your psychologist will then call you on your mobile number to discuss or to continue the session on the phone.

Get Started Today

Prioritise your mental health and take the first step towards positive change. Contact Immersive Psychology Group today to schedule a telehealth appointment or free intro session with Louise Green or Tess Jennings. Your well-being is our priority, and we're here to support you on your journey to a healthier and happier life.