Individual Therapy
Individual Therapy
The Process/Steps to an appointment
Step 1: Inquiry
Submit the inquiry form, and reception will contact you via email with next steps, practitioner recommendations, and appointment options.
Or give us a call and we will be able to talk you through getting you an appointment with the right practitioner.
We recommend booking your first 6 appointments to begin with to gain momentum in your therapeutic journey and make sure you’re getting the appointment pace and times that suit you
Step 2: Registration
Complete the Registration and Consent form emailed to you. This is important to ensure we can create a client file for you, remind you via text and email of your upcoming appointments, process payment, and submit any Medicare rebates on your behalf.
Please complete this as soon as you can to secure your appointments. These must all be completed 48 hours before your first session, or your appointment may have to be rescheduled.
Step 3: Payment Details
Complete the payment details link with your preferred card details. This must be completed within 48 hours of your first appointment, or it will be rescheduled.
Step 4: Pre-session assessment
Complete the assessments sent through to your email, via NOVO psych. It might go to your spam or junk box.
Step 5: Attendance
In person:
Turn up for your appointment. If you’re lost, running late, or a bit out of sorts, we ae more than happy to help to make this first step less overwhelming. Please don’t hesitate to call us: 0400428593.
Telehealth:
If you’re seeing a practitioner via telehealth, you will be sent an email with the link and steps to connect to your session. Save your telehealth link (it is the same one each time).
Otherwise, you can simply join or save this link here: Join Call Now
Give us a call if you have any issues: 0400 428 593.
More Information + Frequently Asked Questions
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